Privacy Policy

Thank you for visiting empirehookandladder.com, home of Empire Hook & Ladder Co. #1 in Upper Nyack, NY. Ensuring the privacy and security of your personal information is very important to us. Our privacy and security policy outlines the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information.
 

Information Collected

Personal information you provide to us while creating or updating an account and at checkout (such as name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on our secure web server and on our internal systems.

We also use cookies to collect information from the pages you access or visit. Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.

This information may be combined with other identifiable personal information (such as demographic and past activity) from our records and other sources. We may use this combined information for future initiatives and to help us improve our website presentation and your overall experience. 

Email Privacy

We offer those who sign-up for our email list advanced notice of events, trainings, and other Empire Hook & Ladder news. We respect your privacy and will not sell or rent your email address to third parties. If you would like to unsubscribe from our email list, you may click the Safe Unsubscribe link at the bottom of any marketing email or contact us and we will remove your name from our email list manually. Please recognize that you may receive another email before we are able to remove you.
 

Changes to Security & Privacy Policies

empirehookandladder.com may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The empirehookandladder.com Privacy & Security Policy only addresses the use and disclosure of information we collect from you on our website. Please note that merchandise featured online is not guaranteed to be available, as stock may be low. Feel free to contact us with any questions about our Privacy & Security Policy. We also welcome comments about our merchandise and are available to answer questions you may have.